New Hampshire Industries
10 BUSINESS VIEW MAGAZINE VOLUME 10, ISSUE 7 product design and new products that are going to bring a lot more value to the industry.” Engineering innovation is a thing at which NHI excels, as Batten observed, and greater automation––more automation projects–– nowadays is just one such example. “We really need to be able to do more with fewer people,” he said, “because they’re just not available.” Batten continued that focusing on finding solutions around bottlenecks, regardless of whether it’s robotic or mechanical, is the responsibility of NHI’s internal advanced-technology team. He added that NHI will do whatever it takes to meet its customers’ needs in this and every area. Kerin concurred, citing the company’s research-and-development team. “We’ve been able to develop a lot of innovative solutions,” he said, “that are really geared toward the future of material-handling.” Continuous improvement is another key Zac Kerin
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