Budd Van Lines

2 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 7 BUDD VAN LINES Where moving is a breeze T he mission of Budd Van Lines is to be the absolute best moving company in North America. Headquartered in Somerset, New Jersey, this family-owned operation has built quite the reputation over the years by innovating the moving process, itself, as well as a relentless focus on customer service. The recent acquisition of Merchants Moving & Storage, a hundred- year-old company out of Racine, Wisconsin, has allowed Budd Van Lines to combine both companies’ efficiencies while creating a larger national footprint. “Budd was founded in 1975,” explains Gary Grund, Senior Vice President of Sales & Marketing for Budd Van Lines. “Since our inception, we have specialized in corporate relocation, so we work with many Fortune 500 companies and relocation management firms. We now have five service centers around the country in New Jersey, Wisconsin, Georgia, Texas, and California. Everything is managed centrally out of the headquarters. We have GPS on all the trucks, and we control the planning of our driver teams to cover all 48 contiguous states.” This centrally controlled system offers better control, reliability and personalized service over a van line franchise system. “We just built the Budd Training center in our Wisconsin office in Racine,” Grund continues. “It is a brand-new warehouse and all of our new drivers must spend a week training at our Wisconsin Service Center, whether they’ve been in the industry for two years or 40 years. We cover everything from safe handling of goods and safe packing, straight through to how to protect the home when moving things in and out. But the biggest focus is on taking care of the customer and delivering a great experience