house I built. They are our core guys and they know our product and we know and trust them 100% on everything.” This example illustrates, Filipczak points out, the importance of fostering and nurturing long-term relationships that provide stability even during a down market or through unexpected events. “One way we have achieved that [loyalty] is that we have always paid them on time, if not early and they never have to worry about getting a paycheck from us or invoice and this goes a long way,” Filipczak describes. Most of our contractors will tell you that we are best at paying our bills on time, or early and this is something that I have always stressed.” “We have these relationships where we look out for our clients too,” he adds. Filipczak reflects and points to an example to help 9 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 02 C&M HOME BUILDERS
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