West Point Lincoln

5 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 2 the COVID-19 safety protocols. Poulos admits, “When the pandemic started in February, I sat down with all my managers and told them, hey, I don’t know where this is going, but this is real. It will impact our business, but we’ll make it through.” West Point Lincoln split its service crew in half to ensure staff safety, with one half of the technicians and service personnel working one week and the second half the following week. Despite this arrangement, the company matched staff hours on their off week so that they would have some income. Like most companies that weathered the worst of the pandemic, West Point Lincoln relied heavily on its 276 employees spread across its four locations. “We have a lot of long-term employees,” says Poulos. “To give you some scope, I have been here for 20 years, and I am number 40 on the list of tenured employees. We have a good, stable employee base, and I am proud to have such a wonderful team.” Browse, Search & Share our Promotional Product Catalogs www.viewmycatalogs.com/ACA 713.661.9597