Floor Coverings International

territories is if they’re looking to relocate sometime in the near future. As an example, we had a franchisee that wanted to move south from the cold New England winters and bought another territory, and scaled that territory up as he prepared that other business for sale, just so that he had a continuous business operation. Otherwise, there’s no shortage of opportunity – even our smallest, single market can produce a multi-million dollar business.” BVM: How do franchisees obtain their supplies? Daley: “We don’t follow the more traditional model of leveraging multiple suppliers for a single product category. Instead, we try to aggregate as much of our purchases as we can through as few suppliers as possible. So, our franchisees get the absolute best service product availability and pricing and that is passed on to our customer. If you were to look at our business, almost 95 percent of our business is through a very few suppliers.” BVM: Can individual franchisees work with their own vendors? Daley: “They are not required to use our suppliers, exclusively. Almost all of our franchises have some local businesses that they work with because of design or certain niches that may be in a local marketplace. We encourage that. It helps them connect to their community better and supply the product the customer needs and wants. We do ask that anybody that they do business with, we help vet them to ensure that it’s first-quality goods that are being offered and that the companies that they’re looking to source materials from are strong, and should there ever be an issue that they’re around to take care of it.” BVM: What is your outlook for the company, going forward? Daley: “In 2020, we will be adding 30 additional franchises throughout the balance of this year and we’re looking to add approximately 50 franchises in 2021. We are in a rapid growth