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HOME PERFORMANCE ALLIANCE PREFERRED VENDOR n Soft-Lite Windows & Doors www.soft-lite.com Soft-Lite Windows & Doors manufac- tures replacement windows and sliding patio doors which are among the best in America when it comes to energy efficiency, security, safety, comfort, ease of use, and beauty. Its window offerings include: designer, vinyl, single-hung, double-hung, casement, picture, slider, awning, bay, bow, garden, specialty, geo- metric, house, dual pane, and energy-ef- ficient; doors include: entry, patio, slid- ing, fiberglass, stormweld, replacement, exterior, entrance, and front. Soft-Lite, was incorporated in 1996, and is based in Streetsboro, Ohio. As of December 19, 2016, the company operates as a subsidiary of Harvey Industries. the company from more explosive growth is the lack of manpower. “We look for people that can help our business grow; that is our key mission. We also want to appeal to Millennials; I believe they are the future. We are constantly recruiting both inside and outside of the firm. Our employ- ees are the main ingredient for our success.” And because his model is very successful, Delia also believes that it can be duplicated throughout multiple areas across the Southeast. “We may even franchise our model,” he muses. “Because we have control over the product and the process, we really have something to offer some entrepreneurial individual who would like to control a profit center of his own. The com- pany can give all the support and provide the training of how to be successful in this busi- ness. They won’t need to have a background in remodeling. It would only require them to provide the management of the sales, mar- keting, and bookkeeping. So, we’ll be in more locations and we’ll need to develop the peo- ple to support those locations, both franchis- es and company stores.” Delia also looks to expand his company’s offerings with other products in the same markets such as bathroom retrofit, specialty roofing, and solar energy products. And he in- sists that the company will always supply val- ue-added products and quality craftsmanship. “Our reputation for exceeding the customers’ expectation will always be the #1 goal at Home Performance Alliance,” he states, confi- dently. Clearly, Home Performance Alliance has the right combination for success. We may even franchise our model. “Because we have con- trol over the product and the process, we really have some- thing to offer some entrepre- neurial individual who would like to control a profit center of his own. GARY DELIA PRESIDENT