Arrow Linen Supply Company

ARROW L INEN SUPPLY COMPANY my two older brothers, Ambrose and Salvatore, and I came into the business.” John took over from his father in 1990, and implemented major operational improvements with state- of-the art technology, which allowed Arrow Linen to handle significantly more volume and enhance its quality standards. In 2005, John was named President and his brother Salvatore was appointed Vice President. “Now, my three boys are in it,” John adds. “They’re fourth generation.” One of those sons, Anthony Magliocco, is the company’s Operations Manager. He and his brothers helped open up Arrow’s new Garden City location several years ago while still in school, and now work full-time for the family- owned firm. Today, between the two plants, the company processes approximately 600,000 pounds of linen every week: 250-280,000 pounds in Brooklyn and about 330-350,000 pounds in Garden City. John notes, “At one time, the Brooklyn facility was doing all of that in a shift-and-a-half over six days. When we opened up the Garden City location, it left a void where we can still do more volume in both plants if we have to.” That void has promoted a desire to acquire other linen suppliers in order to absorb their volumes. “Right now, we’re focused on acquisitions,” says John. “One of the things in our industry - a lot of the private companies have no generations to leave their business to, so, eventually, they’re going to want to sell. And we have a good reputation for doing the right thing. So, people like to sell to us if they’re going to sell, at all. Anthony says that he and his brothers also have some new ideas for the business. “In addition to growing in the area we already service, which is F&B – table linens, napkins, and providing garment service – hopefully, we can expand our services,” he proposes. “If we’re in the restaurant business already, who’s to say that we’re not going to be able to sell someone soap or paper